Privacy

1. Introduction

Welcome to Minetopia ("we", "our", or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Minecraft server, website (minetopia.org), and related services. By creating an account, joining the server, or using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information:

• Minecraft username and UUID
• Email address and account credentials
• Profile details you choose to provide (such as display name, bio, and Discord username)
• Profile privacy preferences (for example, country flag and online status visibility)
• Session information (including IP address, device, browser, and approximate location where available)
• Support tickets and messages you send to us
• In-game activity, statistics, punishments, and related moderation records
• Vote and store-related activity associated with your account
• Connection and technical information needed to operate the server and website We do not ask for payment card details directly on our website. Purchases made through our store are processed by a third-party payment provider.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Minetopia server and website
• Create and manage your account, sessions, and login security
• Process store purchases and deliver related products or ranks
• Respond to support requests and communicate about your account or tickets
• Enforce our rules, Terms, and community standards
• Investigate abuse, cheating, and other violations
• Analyze server performance and improve the player experience
• Display public profile information according to the privacy options you select

4. Data Storage and Security

Account, profile, support, and related service data are stored in our databases and systems. We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or loss. No method of transmission or storage is completely secure. While we work to protect your data, we cannot guarantee absolute security.

5. Cookies and Local Storage

Our website may use cookies, local storage, or similar technologies to keep you signed in, remember preferences (such as theme), and maintain session state. You can clear stored data through your browser settings, though doing so may sign you out or reset preferences.

6. Third-Party Services

We may use third-party services to help run Minetopia, including:

• Payment and store providers for in-game purchases
• Discord for community chat and announcements
• Hosting, infrastructure, and related technical services
• Avatar or skin lookup services used to display Minecraft player heads These providers process data under their own privacy policies. When you use Discord, make a store purchase, or interact with a third-party service, their terms and privacy policy also apply.

7. Public Information

Some information may be visible to other players or website visitors depending on your settings and how you use the service. This can include your Minecraft username, display name, bio, Discord link (if you add one), country flag, and online or last-seen status. You can adjust available privacy options in your account settings. Information shared in public channels (such as Discord or in-game chat) should be treated as public.

8. Data Retention

We retain personal information for as long as needed to operate Minetopia, maintain your account, enforce our rules, resolve disputes, and meet legal or security obligations. Moderation records and related evidence may be kept for longer where reasonably necessary. If you request deletion of your account or personal data, we will review the request and remove or anonymize data where we can, except where we need to retain information for legitimate operational, security, or legal reasons.

9. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling a request.

10. Children's Privacy

Minetopia is a Minecraft community. You must meet any age requirements in our Terms and in the rules of Minecraft, Discord, and applicable law. We do not knowingly collect personal information from children in violation of those requirements. If you believe a child has provided us with personal information improperly, please contact us so we can take appropriate action.

11. International Users

Minetopia may be accessed from different countries. By using our services, you understand that your information may be processed and stored in locations that differ from where you live.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the "Last updated" date. Continued use of Minetopia after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us through:

• Our support system at minetopia.org/support
• Our Discord community at discord.gg/minetopia